Smart Trolleys and the Cost of Convenience: Innovation vs. Job Security in South Africa

As of August 2025, Shoprite’s Checkers announced a planned rolled out of SouthAfrica’s first “smart trolley”—the Xpress Trolley—in a pilot program across two WesternCape stores. Shoppers can now scan items, track live spending, navigate the store, and pay directly on the trolley. No need to stand in checkout queues! However, such digital innovation comes with […]